Previous incidents

March 2024
Mar 09, 2024
1 incident

Scheduled Database Maintainence

Maintenance

Resolved Mar 09 at 07:00am UTC

We will be performing scheduled maintenance on our Postgres datastores on 2024-03-09 07:00:00 UTC. During the changeover there may be up to 5 minutes of downtime.

February 2024
Feb 28, 2024
1 incident

Degraded API Performance

Degraded

Resolved Feb 28 at 04:24pm UTC

The deployment has been rolled back and API performance has returned to normal.

1 previous update

Feb 05, 2024
1 incident

Under DDoS

Downtime

Resolved Feb 06 at 08:04pm UTC

We were able to locate the source of the problem on our end that was limiting our scaling under certain loads. We've deployed a fix and are now accepting all traffic. If there's a silver lining, it's that we fixed a long standing performance problem that reared itself sporadically, and now we know why. We're going to write up a complete postmortem soon. Thanks so much for your patience, and I sincerely apologize for the problems this outage has caused all your businesses over the last 36 hour...

7 previous updates

January 2024
Jan 24, 2024
1 incident

Partial Outage

Degraded

Resolved Jan 25 at 02:39am UTC

Everything looks to be back to normal. Please reach out to support@keygen.sh if you encounter any issues, or if you have further questions about what occurred.

1 previous update