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Maintenance

Emergency Database Upgrade

Jan 08 at 02:30am UTC  –  Jan 08 at 08:00am UTC
Affected services
Licensing API
Webhooks
Dashboard

Resolved
Jan 08 at 07:17am UTC

Upgrade complete. Performance may be degraded for a few hours as internal caches and statistics rebuild. We will continue to monitor performance during and after the maintenance window.

Updated
Jan 08 at 05:41am UTC

Standby has now caught up. Continuing upgrade procedure. Expect up to 30 minutes of downtime while we perform the upgrade.

Updated
Jan 08 at 04:16am UTC

Provisioning a HA standby has been taking longer than expected, so we are extending the maintenance window. The API and Dashboard are currently up and available, and we only recorded 23 seconds of downtime during the first portion of the upgrade procedure. We'll publish another update whenever the standby has caught up and the upgrade procedure resumes.

Created
Jan 08 at 02:30am UTC

We're seeing a volume increase this year across multiple large accounts, and we need to upgrade our database infrastructure to support this increase moving forward. We will be taking an outage tonight to facilitate the upgrade and changeover. We will attempt to minimize downtime, but expect at least 5 minutes of downtime during the changeover. Request timing may increase or become sporadic throughout the day as we prepare the database for the upgrade procedure. Sorry for the inconvenience.